CBTea
Privacy Policy
Effective Date 05/11/2024
At CBTea (“CBTea,” “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, cbtea.co.uk and cbtea.shop, or engage with our products and services. Please read this policy carefully to understand how we handle your personal data.
Information We Collect
We collect information from you in various ways, including:
Personal Data
When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, delivery address, and payment information.
Usage Data
We may automatically collect data about your device, browsing actions, and usage patterns, such as your IP address, browser type, pages visited, and time spent on our websites.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and your interaction with our websites.
How We Use Your Information
At CBTea, we use your information to:
• Process your orders and manage your account.
• Communicate with you about updates, promotions, and offers.
• Improve our services by introducing special blends based on your preferences.
• Customise our products and journals using AI to provide a personalised experience for new and future users.
• Tailor our product offerings to meet customer demand and feedback.
We may also use your data for internal purposes such as data analysis, research, and improving the website’s user experience.
How We Share Your Information
While we value your privacy and aim to keep your information completely confidential, we may need to share some of your data with third parties to ensure safe and effective service delivery. This may include:
Payment Processing: Sharing necessary information with payment processors to manage your transactions securely.
• Shipping Partners: Providing your details to shipping companies to facilitate delivery.
• Third-Party Service Providers: Engaging trusted third-party services for website hosting, data analytics, marketing, and customer support.
We only share the information necessary for these providers to perform their tasks, and they are obligated to maintain the confidentiality and security of your data.
Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request the deletion of your data at any time by contacting us at: data@cbtea.co.uk. See Your Rights below.
Data Security
We take data security seriously and implement appropriate measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
As a user, you have the following rights concerning your personal data:
• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections if your personal information is inaccurate or outdated.
• Deletion: You can request the deletion of your personal data by contacting us at data@cbtea.co.uk
• Opt-Out: You can opt-out of our mailing list at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, contact us at data@cbtea.co.uk
Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to enhance your experience on our website. You can manage cookies through your browser settings. For more details, see our Cookie Policy.
International Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with data protection laws and that appropriate safeguards are in place.
Changes to this Policy
We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top of this page. Please review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CBTea
Cured Ltd
124 City Road, London
EC1V 2NX
Email: data@cbtea.co.uk
Contact Us
General Enquiries
hello@cbtea.co.uk
Partnerships
hello.partner@cbtea.co.uk
CBTea’s Newsletter